faq - MinifigTin.com

Frequently Asked Questions (FAQ)

How quickly do you make and ship the MinifigTins?

The “making” time depends on the model MinifigTin™ you order.

Sometimes we need to produce your MinigTin™ after you place an order.
We will do our best to ship your MinifigTin™ within 2 to 5 business days. (unless otherwise stated)

What are the order and shipping costs?

The total order and shipping costs will be calculated at checkout.
You can find everything about shipping here; Click here for more information about shipping

Can i customize a insert for a specific minifig?

Yes, that is possible! Go to our product page for MinifigTin™ Minifig Case with Custom Foam Insert, and enter your desired minifigs.

Don’t know where to find your minifig item number? Then go to our help page.

Do you think your minifig will fit after all, or would you like a different item, such as a dog, cat, or something else, in the inlay? Then send an email to info@minifigtin.com.

(Pro tip: if you want a universal minifig shape in one minifig slot, like in most of our classic models, enter “-“)

Why can't I add more than a certain number of MinifigTins to my shopping cart?

This may be because we apply a maximum of 5 units per product variation, or because current stock is low.

I did not receive an order confirmation after placing an order. Is this correct?

No, that is not correct. You will automatically receive an order confirmation from us within a few minutes after your order. It happens when you order from a “Hotmail” or “Gmail” address, that the order confirmation ends up in the “Junk” / “Spam” folder. If it is not there, please contact us. We can then manually email the order confirmation again.

Where can i find my invoice?

You can easily download your invoice at any time if you have created an account with us. All your orders and invoices are neatly listed here.

If you do not have an account, you can always send an email with your order number. We will then email your invoice as a .pdf file as soon as possible.